Customer Service

We strive to provide our customers with an unparalleled purchasing experience. In addition to easy engagement ring selection and guaranteed diamond quality, we offer our customers a host of complimentary services and a solid guarantee on their purchase.

About Us

General Info Contact

the MileStone Advantage

Promise to Our Customers

Frequently Asked Questions

Customer Testimonials


Customer Service

Contact Customer Service

Free Priority Shipping

30 Day Guarantee & Returns

Free Appraisal & Gift Box


Education

Diamond Quality (the 4 Cs)

Gold and Platinum Facts

Choose the Right Diamond

Make it a Special Moment

Need expert customer assistance?

Want to ask a question about your recent order?

Need help with selecting the perfect piece of jewelry or help with the order process?

For quick and convenient answers, read our frequently asked questions


By Phone

toll free: 1-800-630-5153 (US & Canada)  --  Monday to Friday  10:00am - 6:00pm  EST

By Email

email: cservice@milestonegems.com

By Web Contact Form

*a name and contact email address are required

*Name:

*Email Address:

Subject:

Message:

order related inquiries

provide order number if appropriate

How did you find us?

 

   

Contact Us

general info: web contact form
or info@milestonegems.com

800-630-5153 (US & Canada)

For phone orders please mention sales code: 63-0965

Customer Service

order related: web contact form or cservice@milestonegems.com

Free Priority Shipping

Guarantee and 30-Day Returns

Free Appraisal and Gift Box

Newsletter and Offers

Receive special offers and gift ideas from us:

Name:

 Email:     

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