About Us and Our Customer Experience

MileStone Gems was created to offer the online consumer with a unique, easy and affordable way to purchase an exceptional diamond engagement ring.  We call it the MileStone Advantage.

With over 25 years of hometown jewelry experience and a friendly in-house staff that includes seasoned jewelers and certified gemologists, you can rely on us to thoughtfully answer your questions and provide you with the attentive service you deserve.

Never again feel pressured by commissioned sales people or frustrated by overwhelming diamond selection tools.  Take advantage of our vast expertise and let us work for you.  Together, we can make your milestone moment memorable.

About Us

General Info Contact

the MileStone Advantage

Promise to Our Customers

Frequently Asked Questions

Customer Testimonials


Customer Service

Contact Customer Service

Free Priority Shipping

30 Day Guarantee & Returns

Free Appraisal & Gift Box


Education

Diamond Quality (the 4 Cs)

Gold and Platinum Facts

Choose the Right Diamond

Make it a Special Moment

You might notice that shopping for engagement rings and diamond jewelry at MileStone is different from other online jewelers. And we think different is better.

the Do-It-Yourself Downside

Other jewelry sites make their customers do-it-themselves. Sure, selecting the exact diamond and the exact ring setting is a tempting experience. But, do you really want to spend your time searching through thousands upon thousands of diamonds? What do you do when the diamond you picked becomes unavailable because someone chose the same diamond minute earlier? What happens when the diamond you selected arrives and you aren't very happy with the quality or appearance?

Those are the pitfalls of doing-it-yourself. Plus, you are charged top dollar for a service these online jewelers should done from the start.

Trust Us to Do the Job for You

At MileStone, we have combined two potent online jewelry industry resources to create a smart and effortless engagement ring and diamond jewelry purchasing experience.

Our talented jewelers and gemologists have over 25 years of experience selecting spectacular engagement quality diamonds.

Our creative sales professionals have over 10 years of experience providing online consumers with easier shopping, quality products and low prices.

Experience the Advantage

We have analyzed tons of market research on jewelry consumer preferences and created the concept to offer our customers three elegant diamond collections:

MileStone Fine  --  MileStone Classic  --  MileStone Statement

Then we crunched the numbers to provide the consumer with the advantage of stabilized Low Flat-Rate Pricing for each collection.

And to take it one step further, we guarantee the diamond(s) you purchase from MileStone will be of the same quality (or better) and/or of the same size (or larger) as the diamond(s) listed in each of our collections.

We will never sacrifice our customer's satisfaction because of lack of availability or cost.

Contact Us

general info: web contact form
or info@milestonegems.com

800-630-5153 (US & Canada)

For phone orders please mention sales code: 63-0965

Customer Service

order related: web contact form or cservice@milestonegems.com

Free Priority Shipping

Guarantee and 30-Day Returns

Free Appraisal and Gift Box

Newsletter and Offers

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